A 30 year Commitment to Quality Canadian Factory Direct Sunrooms' parent company has been manufacturing high-quality glass and aluminum products for over 30 years. The same care and attention to detail that has brought this organization to successfully distribute goods throughout Canada and the United States goes into manufacturing each Canadian Factory Direct Sunroom.


Our obligation under this warranty shall be limited to repair or replacement of any component part found to be defective withinthe applicable periods described below. This warranty does not apply to any product damaged or determined to be defective as a

result of improper handling operation or maintenance.


Ram Manufacturing Ltd. Is not responsible for indirect, punative, special,incidental or consequential damages or losses the consumer may suffer or incur in connection with this product or its use.


If a warranty claim should become necessary, send the defective part (If practicle to do so) or request an inspection by theinstallation contractor. If found to be defective a new replacement part will be supplied to you at no charge.

25 Year Warranty

Ram Manufacturing Ltd. guarantees the materials factory workmanship, the original purchaser, to be of excellent quality as providedin this limited non prorated warranty.


All expanded polystyrene panel products are warranted to be free of blistering, chipping, cracking peeling or delamination undernormal residential use and service.


Ram Mfg. Ltd. warrants its aluminum sliding windows under normal residential use and service, to be free from peeling, flaking,blistering and corroding. The aluminum windows are not warranted against discoloration due to air pollution or exposure to

harmful chemicals.


Ram Mfg. Ltd. warrants its aluminum extruded components under normal residential use and service, to be free from peeling,flaking, blistering and corroding. The aluminum extruded components are not warranted against discoloration caused by air

pollution or exposure to harmful chemicals.


Ram Mfg. Ltd. warrants the materials used for moving parts (Window rollers, latches etc.), and other hardware items under normalresidential use and service.

Canadian Factory Direct Sunrooms recognizes the importance of protecting the privacy of their web users and email newsletter subscribers.

Business Information

Canadian Factory Direct Sunrooms manages the collection of all information in strict accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and collects only regular business card information such as name, title, business address, business email and business phone number.

Personal Information

We will provide specific notice before collecting any of your personal information. We will explain what information is being collected, and how the information collected will be used. You have the right to decline the collection of this information, and its subsequent use by (Company Name) for marketing purposes at any time.

Non-Personal Information

Our Website’s operating system – like all other Websites – automatically records some general, non-personal information about your Web visit, such as:

The domain of the Internet Service Provider (such as “company.com” or “service.ca”), and the IP address (such as “ppp-55”) of the computer used to access this site

The type of Web browser (such as “Internet Explorer version x” or “Chrome version x”), and the operating system (such as Macintosh, Unix, or Windows) used to access this site;

The date and time of the visit to this Website; and,

The URLs of the various webpages which are visited on this site.

This tracking system does NOT record personal information about individuals.

We use the above non-personal information for statistical analysis, and to help us make our website more useful to our visitors. We may also disclose an aggregated summary of the above information to third parties such as sponsors, advertisers and our auditors.

We may also use “cookies” that identify you as a return visitor. A cookie is a piece of data that a website can send to your browser, which may then be stored on your hard drive. We might do this so that when you come back to visit us again, we can tailor information to suit your individual preferences. The goal is to save you time, and provide you with a more meaningful visit. Cookies do NOT contain ANY personally identifying information. Browsers allow you to disable cookie collection if you wish, or inform you when a cookie is being stored on your hard drive.

Email Communications

If at any time you decide you do not want to receive Canadian Factory Direct Sunrooms email newsletter, simply click the link at the bottom of the email newsletter to unsubscribe. We will remove your email address from our newsletter list, and will do the same with your name, title, business address and business phone number upon request.

Referral Links Noted On This Site

This policy discloses the privacy practices for our website. However, our website also contains links to other websites. Once you move to another site, you are subject to the privacy and security policies of the new site. We encourage you to read the privacy policies of all of the websites you visit, especially if you intend to share your personal information with that website.


Any changes to this privacy policy will be communicated promptly on this page. If you still have questions, please contact us!